A change in software over the last decade that I've noticed is the inability for the user to say "No". I maybe first noticed this with iOS updates where the options were to "Install Now" and "Later". Maybe it's just me imagining it but I feel like I experience this more and more where the choices a user has are 1. Do what we want now and 2. Do it later. Even worse is when they use the 'voice' of the user, as if the request comes from your preference like "Remind Me Later"

Follow

@calutron @neauoire If you see that, you're not using software. You're using a service. You're not a user, you're a customer. Even if you don't pay.

Sign in to participate in the conversation
unidentified instance

The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!